Collection agency main target is to recover a high percentage of rates. One of such company is NAM having 98% of achievement in the field of Collection Agency.
After analyzing of NAM Agencies following points come out.
1. Clearly Stated Objectives.
2. Key Targets
3. Measurable Outputs
4. Early Publication of key Targets
5. Facilitate trend analysis
6. Challenging Targets
7. Significant variations between targets and output in Annual Reports
8. Independently validated and accurately reported